
To whom it may concern,
During the Showcase round on today's show (air date 12/23/2008), a water resistant laptop was featured as one of the prizes a contestant could win. Not only did your announcer tell viewers that the laptop had this feature, but to demonstrate this fact, one of the models poured a beaker of water over the laptop's keyboard - twice.
Then the laptop was taken to another model sitting in a hot tub...thing. (Dunno what exactly that was called, but anyway...) The model proceeded to take the laptop and submerse the keyboard into the water before pretending to type on it with her sud covered hands.
While I get the point the models were trying to illustrate, I would like to take a moment to point out that the laptop was water resistant and not water proof. The laptop, should it have been the actual product, could have shorted out. And bathing with electronics is NEVER a good idea.
After watching today's show, one customer attempted to take his laptop in the bathtub and now I have one shorted out laptop to fix. And I'm sure others who work in the tech support sector, as I do, had to deal with the same issue today at least once.
Just saying...someone could really get hurt if they tried to bathe with their laptop, okay?
Sincerely,
Chuck Bartowski, Nerd Herd Supervisor